Customer Satisfaction

At Gunther Volkswagen Clermont, FL, our team takes immense pride in delivering unparalleled customer service. From your initial call or visit to our showroom, we are committed to being transparent, friendly, and genuinely helpful, ensuring you find exactly what you need. We encourage you to utilize our feedback system below to share your experience and let us know how we did.

Choosing Gunther Volkswagen Clermont means choosing a dealership where your satisfaction is paramount. We operate with integrity, foregoing high-pressure tactics or sales gimmicks. Our entire staff and leadership team firmly believe that honest, straightforward business practices are the foundation of lasting success and customer trust.

Experience Gunther Volkswagen Clermont Customer Service

Our dedication extends beyond sales; we are deeply invested in the Clermont, FL community. This commitment is reflected in our efforts to go above and beyond for every customer. Our expert finance team diligently works to secure the competitive financing rates you merit, while our sales professionals ensure you are fully informed of all available options. Expect a warm welcome and a relaxed, pleasant atmosphere from the moment you step onto the Gunther Volkswagen lot.

The Gunther Volkswagen Clermont commitment to exceptional service continues long after you drive off in your new vehicle. We remain available to assist you, ensuring your entire Volkswagen ownership experience is as engaging and positive as your time spent with us at the dealership.

Nyam Smith
Director of Customer Experience

Nyam Smith serves as the Director of Customer Experience at Gunther Volvo and Volkswagen, where he oversees the sales and service departments to ensure customer service levels are consistently met or exceeded. Nyam brings extensive executive experience from his time as an executive director with two of the largest YMCA corporations in the country (YMCA of Greater New York City and YMCA of the Twin Cities). Known for his strong communication skills, conflict resolution abilities, and keen organizational skills, Nyam is dedicated to delivering reliable, friendly, and outstanding service while upholding the integrity and reputation of the Volvo and Volkswagen brands. A native New Yorker, he enjoys golf and the beach in his free time.

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